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- BOOKING PROCEDURE
To book your holiday, you will have to pay a 20% deposit of the total cost, or if it is 10 weeks or less before you go, the full cost of the holiday.
Once the deposit is paid a contract will exist between us. An invoice confirming the booking, with all the holiday details and price will be sent to you via email.
Payment can be made via bank transfer or securely over the telephone using a credit card, Visa or MasterCard. Card details are not kept on record.
(ALL PRICES GIVEN ARE IN EUROS)
The remaining balance must be paid no later than 10 weeks before the agreed arrival date of your holiday. In the event of non payment by the set date, we reserve the right, after due notification to cancel the booking and re-let. In these circumstances the deposit will be forfeited.
- CHANGING/ALTERATIONS TO YOUR BOOKING
If, after you have confirmed your booking and paid the deposit you wish to alter your booking we will do our up most to satisfy your requests. However a 20€ amendment fee will be charged and must be paid immediately.
- CANCELLATION OF YOUR BOOKING
If you need to cancel your booking you must telephone the office immediately. Since we incur costs in cancelling your confirmed arrangements, you will have to pay the applicable charges. The cancellation charges are shown below:
• More than 10 weeks (70 days +) Loss of deposit
• 36 – 70 days 50% full holiday costs
• 22 – 35 days 60% full holiday costs
• 15 – 21 days 80% full holiday costs
• 14 days or less 100%
- ARRIVING AND DEPARTING
The accommodation is available from 4pm. However, if you are going to be arriving before this time please advice the office in advance. Where possible we will arrange the accommodation to be ready.
(
HOWEVER WE CAN NOT GUARENTEE THIS.)
If you will be arriving late you will need to inform the office. A member of staff will be on site but may not be at the reception. Please note after 7pm the reception will be closed. The campsites close their gates between 11pm and 7am, if you arrive after this time you will need to leave your car outside in the car park and enter on foot.
A deposit of 50€ is required upon your arrival. This will be returned on departure once the accommodation has been checked and the rep is satisfied you have left it in the same condition as you arrived.
Departure time is 10am. Late departures may be available upon request from your site rep.
A Tourist Tax (Taxe Sejour) is payable directly by the client upon arrival to the site rep. The cost of this is 0.55cents per person per night over the age of 13 years.
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